Customer Support Essentials: Chat
This course will help equip you with the essential skills and knowledge needed to provide exceptional customer service through chat support.
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Watch: Customer Service Cheat Sheet for Live Chat Operators
Watch: 13 Tips How To Improve Your Customer Support
Watch: 8 Ways to say "No" to Customers with Examples
Watch: Top Seven Live Chat Etiquette to Boost Your Customer Experience
Compilation of Chat Sample Templates and Canned Responses