Course curriculum

    1. Introduction

    1. What Makes A High-Performing Team in KPO Work

    2. Understanding Roles and Responsibilities Across Functions

    3. Trust, Respect, and Support in Team Settings

    4. How to Collaborate Across Time Zones

    5. How to Raise Concerns Professionally?

    6. Balancing Independence With Team Alignment

    7. Giving Credit and Celebrating Wins

    8. Key Takeaways

    1. Congratulations

    1. More resources for you

About this course

  • Free
  • 11 lessons
  • 1 hour of video content

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