Course curriculum

    1. Introduction

    1. What is Conflict Resolution?

    2. Name-Blame-Claim Cycle

    3. Cognitive Biases

    4. Understanding Conflict Styles at Work

    5. Recognizing Contentious Tactics

    6. Key Takeaways

    1. Congratulations

    1. More resources for you

About this course

  • Free
  • 9 lessons
  • 1 hour of video content

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